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Frequently Asked Questions

What is the best time to start therapy with Better Speech?


Right now is the best time to start therapy, or at least get evaluated. Research shows that a "wait and see" approach does not work. Our therapists are available to start providing treatment right away and earlier is better in most cases.




How does therapy for adults differ than that for children?


Our Better Speech therapists individualize treatment for every client so they get the right treatment for their needs - any age and any issue.




How does Better Speech therapy compare to traditional in-clinic speech therapy?


According to Psychology Today research, online therapy is similar in quality of care, and also has additional benefits, like these:

- It is better for many clients as scheduling is easier & sessions are available at more convenient times (also evenings & weekends) times that clinics are closed.

- You may make faster progress when learning in your home environment, and parents or caregivers may be involved in treatment and skills are more quickly generalizable.

- Seniors or those with physical disabilities, who may have a difficult time getting to sessions, benefit from having access to speech therapy at home.

Better Speech therapy provides an effective, convenient and more affordable speech therapy option, which is suitable for the majority of people needing speech therapy.




Is there an extra charge is we need to see a "specialist"?


No. We will match you with a therapist that has experience with the issues you are facing. There is never an extra charge for a specialist. There is never an extra charge for an evaluation. You pay $59 per 30-minute session (longer sessions are pro-rated).




Is Better Speech Expensive?


No, it more affordbale than any speech therpay service you can find. The cost is just $59 /session as we don't need to pay expensive rent.

With other providers, like in-person therapy, the charge can be double at $110-$175 for the same session time.

With Better Speech, you get the same quality therapy at a more affordable rate. Our cost is just $59 per week (charged every 4 weeks) - which includes a weekly live session and unlimited exercise & practices in between sessions. Your card will be charged $236 and you can cancel your membership at any time for any reason.

Plus, we have a 100% Satisfaction Money Back Guarantee Policy for your first session - We are so sure of the quality of our therapists that we promise to refund your payment if you didn't find the first session beneficial. No questions asked!


Note: If your therapist recommends a longer session (e.g., 45 or 60 minutes) based on your needs, the cost for extra time will be prorated.




Can I use my insurance with Better Speech?


Yes, you can use your insurance if you live in NY and we are rolling out more states. You can also use your Flexible Spending Account (FSA) or Health Savings Accounts (HSA) to pay for Better Speech services. We can also provide you an itemized Superbill to submit for reimbursement for your insurance company. Our price is affordable and is similar the co-pay of some insurance companies.


If you receive Medicare, unfortunately, we will not be able to provide you services




How does your billing work?


Your membership payments will be charged to a credit card on a four weeks recurring basis. If you accomplish your speech goals or no longer find the therpay to be helpful, you can simply cancel the subscription any time on your Member Dashboard.




How long is the session? What is the time commitment?


Our most common session is 30 minutes, once a week.

So it's very manageble for kids to stay focused and easy to manage for the parent.

We might provide you with optional practices between sessions so you can paractice - these are optional.

Based on your need, you and your therapist might decide to do a longer session or have two sessions a week.