Frequently asked questions
What is the best time to start therapy with Better Speech?
How does therapy for adults differ than that for children?
Our Better Speech therapists individualize treatment for every client so they get the right treatment for their needs - any age and any issue.
How does Better Speech therapy compare to traditional in-clinic speech therapy?
According to Psychology Today research, online therapy is similar in quality of care, and also has additional benefits, like these:
- It is better for many clients as scheduling is easier & sessions are available at more convenient times (also evenings & weekends) times that clinics are closed.
- You may make faster progress when learning in your home environment, and parents or caregivers may be involved in treatment and skills are more quickly generalizable.
- Seniors or those with physical disabilities, who may have a difficult time getting to sessions, benefit from having access to speech therapy at home.
Better Speech therapy provides an effective, convenient and more affordable speech therapy option, which is suitable for the majority of people needing speech therapy.
Is there an extra charge is we need to see a "specialist"?
No. We will match you with a therapist that has experience with the issues you are facing. There is never an extra charge for a specialist. There is never an extra charge for an evaluation. You pay $59 per 30-minute session (longer sessions are pro-rated).
Is Better Speech Expensive?
The cost is just $59 /session which is like a co-pay of some insurances (30 minutes).
With other providers, like in-person therapy, the charge can be double. We've heard $110-$175 and more for the same session. With Better Speech, you get the same quality therapy at a more affordable rate.
Plus, we have a 100% Satisfaction Money Back Guarantee Policy - We are so sure of the quality of our therapists that we promise to refund your payment if you didn't find the first session beneficial. No questions asked!
And our Fair Payment Guarantee ensures that you'll get a 100% refund for therapy time you didn't get (sessions that were cancelled with 24 hours or more notice), so you don't need to worry about skipping a week (vacation, life events) we'll refund you unused payments. No packages to buy or paying for sessions you didn't end up using.
If your therapist recommends a longer session (e.g., 45 or 60 minutes) based on your needs, the cost for extra time will be prorated.
Can I use my insurance with Better Speech?
You can use your HSA/FSA debit card to pay for therpay, and we can also provide you with a "superbill" to use for reimbursement with your insurance company.
Our price is affordable and is similar the co-pay of some insurance companies.
We are currently considered out of netwrok for carriers and do not direct-bill to insurance.
How does your billing work?
Our billing, like much of our back-end processes, is automated to keep our costs low. When you sign up, we establish an account and charge you for your first session. Becuase sessions are most often weekly, you will be billed weekly. This process is automated and doesn't involve your therapist so they are not distracted by billing issues. But we know that life happens and sometimes you might need to postpone or cancel a session. Our Fair Payment Guarantee means that we reconcile your sessions so that you are refunded for any sessions that you don't use (when canceled with a 24-hour notice).
How long is the session? What is the time commitment?
Our most common session is 30 minutes, once a week.
So it's very manageble for kids to stay focused and easy to manage for the parent.
We might provide you with optional practices between sessions so you can paractice - these are optional.
Based on your need, you and your therapist might decide to do a longer session or have two sessions a week.